IAI Actuarial Core Principles · Business Management · Communicating strategy; culture and structure in decision making; strategy case studies
Sunrise Mutual, an Indian life insurer, has a long-serving leadership team that rewards staff who follow written procedures to the letter and rarely approves exceptions. Which of Handy's cultural types does this most closely describe?
This is a role culture. Handy's role culture relies on formal rules, defined job descriptions and procedures, and rewards compliance with them. Power culture depends on a central figure, task culture on flexible teams, and person culture on individual specialists, none of which fits.
- ARole cultureCorrect
- BPower culture
- CTask culture
- DPerson culture
- Entrepreneurial culture
Explanation
Handy's role culture is built on defined roles, rules and procedures, with authority tied to position. The firm's emphasis on following procedure and avoiding exceptions matches this. A power culture would centre on one dominant individual, and a task culture on project teams solving problems.
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