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ACCA Applied Knowledge · Business and Technology · Personal effectiveness

Tomas has been struggling with report writing. His line manager and Tomas agree a plan: Tomas will shadow a senior colleague on three reports, then draft one himself, and the manager will give structured feedback. Which statement best explains why this is an effective development approach?

The approach is effective because it combines observation, practice and structured feedback, which supports the experiential learning cycle. Tomas learns on the job from an experienced colleague, tries the task himself and reflects on feedback. It is not classroom-only, nor does it replace appraisal or shift responsibility.

  1. AIt relies only on formal classroom training away from the workplace
  2. BIt combines learning by observation and practice with feedback, supporting the experiential learning cycleCorrect
  3. CIt removes the need for any performance appraisal
  4. DIt transfers responsibility for the reports entirely to the senior colleague

Explanation

Shadowing, practising and receiving feedback fits on-the-job learning and the experiential cycle of experience, reflection, conceptualising and experimenting. It is not classroom-only, it does not replace appraisal, and Tomas still drafts a report himself rather than handing over responsibility.

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