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CS Professional · Artificial Intelligence, Data Analytics and Cyber Security - Laws and Practice · Internet and Other Technologies

Under the shared responsibility model for a SaaS email service used by an Indian company, which duty remains primarily with the customer company?

The customer remains responsible for managing user access, credentials and the data it enters, even in SaaS. The provider handles the physical data centre, hypervisor and server maintenance. Security responsibility is shared, not wholly transferred to the cloud provider.

  1. APatching the provider's physical servers
  2. BManaging user access, passwords and the data it enters in the serviceCorrect
  3. CMaintaining the data centre's cooling and power
  4. DUpdating the hypervisor software

Explanation

Even in SaaS, the customer remains responsible for its users, access controls and the data it puts in the service. Physical facilities, hypervisors and server patching belong to the provider, so the other options misplace responsibility.

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