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CMA Foundation · Fundamentals of Business Laws and Business Communication · Intercultural and International Business Communication

Which of the following best describes international business communication?

International business communication is the exchange of business messages between parties in different countries, where differences in language, law, customs and culture affect how messages are sent and understood. It is defined by its cross-border nature, not by the medium used or by being limited to contracts.

  1. AExchange of information between employees within a single office of a firm
  2. BExchange of messages between parties of different nations in the course of business, involving differences in language, law and cultureCorrect
  3. CCommunication restricted to written contracts signed with foreign governments
  4. DCommunication carried out only through the internet and social media

Explanation

International business communication covers messages exchanged across national borders for business purposes. It must deal with differences in language, legal systems, customs and culture. Internal office communication is not international, and the medium (internet or written) does not define it.

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