ACCA Applied Knowledge · Business and Technology · Business organisational structure
Which of the following best describes the middle line in Mintzberg's model?
The middle line is the chain of managers who connect the strategic apex to the operating core, transmitting directions downward and information upward. It differs from the technostructure, which designs systems, from support staff, who give indirect services, and from the operating core, which does the basic work.
- AManagers who link the strategic apex to the operating core through a chain of authorityCorrect
- BSpecialists who advise on legal and technical matters
- CAnalysts who design systems for planning and control
- DEmployees who produce the organisation's goods and services
Explanation
The middle line is the hierarchy of managers between top management and the operating core, passing down direction and passing up information. Advisory specialists are support staff, analysts are the technostructure, and producers form the operating core.
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