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CSEET · Business Laws and Management · Principles of Management and Modern Approaches

Which of the following best describes the 'systems approach' to management?

The systems approach views an organisation as a set of interrelated and interdependent parts that work together and interact with the external environment, taking inputs, transforming them and producing outputs. It stresses the whole rather than isolated departments or tasks.

  1. AViewing the organisation as a set of interrelated parts that interact with one another and with the external environmentCorrect
  2. BDividing work among specialists so that each worker performs only one task
  3. CStudying only the informal groups that form among employees
  4. DMaking decisions solely on the basis of past precedents and fixed rules

Explanation

The systems approach treats an organisation as a whole made up of interdependent sub-systems that take inputs from the environment and give outputs back to it. Option B describes division of labour, option C is limited to informal groups, and option D describes a rule-bound approach, none of which capture the systems view.

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