CSEET · Business Communication · Common Business Terminologies
Which of the following correctly matches a business term with its meaning?
An enclosure is a document attached along with a letter, usually marked 'Encl.' at the end. The other matches are wrong because a memo is internal, the addressee is the receiver, and the salutation is the opening greeting rather than the closing.
- AMemorandum: a formal letter sent to external customers
- BAddressee: the person who writes the letter
- CEnclosure: a document attached along with a letterCorrect
- DSalutation: the closing phrase placed before the signature
Explanation
An enclosure is a document sent with a letter, noted as 'Encl.' at the bottom. A memorandum is an internal communication, not an external letter. The addressee is the receiver, and the salutation is the greeting such as 'Dear Sir', not the closing.
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