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ACCA Applied Knowledge · Business and Technology · Review and appraisal of individual performance

Which of the following is a recognised problem that can make appraisal feedback unfair or unreliable?

The halo effect is a recognised appraisal bias in which one strong trait influences the rating of everything else, making feedback unreliable. Specific objectives, evidence collected throughout the year and self-assessment are good practice that improve fairness.

  1. AThe halo effect, where one strong trait influences the rating of all other areasCorrect
  2. BSetting objectives that are specific and measurable
  3. CGathering evidence throughout the year rather than just before the interview
  4. DInvolving the employee in assessing their own performance

Explanation

The halo effect is a rating bias in which a manager lets one favourable characteristic colour the whole assessment. The other options are good practice that help make appraisal fair and useful.

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