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CSEET · Business Laws and Management · Principles of Management and Modern Approaches

Which of the following is correct about the difference between effectiveness and efficiency in management?

Effectiveness means completing the assigned task and achieving the goal, while efficiency means doing the task correctly with minimum cost, effort and wastage. Effectiveness is about ends, whereas efficiency is about means. Good management seeks both, not one at the expense of the other.

  1. AEffectiveness means doing the task correctly with minimum cost; efficiency means completing the task
  2. BEffectiveness means completing the task and achieving the goal; efficiency means doing it correctly at minimum costCorrect
  3. CBoth mean exactly the same thing
  4. DEfficiency concerns ends only; effectiveness concerns means only

Explanation

Effectiveness is about finishing the task and reaching the goal, so it concerns ends. Efficiency is about doing the task right with the least cost, so it concerns means. The first option reverses the two terms.

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