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CS Professional · Strategic Management and Corporate Finance · Introduction to Strategic Management

Which of the following is generally a characteristic of operational decisions rather than strategic decisions?

Decisions taken at lower and middle levels, with a short-term focus and routine nature, are operational rather than strategic. Strategic decisions concern mission and scope, need environmental analysis, involve uncertainty and commit large resources over the long term.

  1. ATaken at the lower and middle levels with short-term focus and routine natureCorrect
  2. BConcerned with the organisation's overall mission and scope
  3. CNeed a wide view of the external environment
  4. DInvolve high uncertainty and major resource commitment

Explanation

Operational decisions are routine, short-term and taken at lower or middle levels. The other options describe strategic decisions: mission and scope, environmental scanning, uncertainty and large commitments.

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