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CMA Foundation · Fundamentals of Business Economics and Management · Introduction to Management

Which of the following management principles of Henri Fayol states that an employee should receive orders from only one superior?

The correct answer is unity of command. Fayol's principle says an employee should receive orders from only one superior, which avoids confusion and conflicting instructions. Unity of direction differs, as it concerns one plan and one head for activities having the same objective, not the reporting relationship of an individual employee.

  1. AScalar chain
  2. BUnity of commandCorrect
  3. CUnity of direction
  4. DDivision of work

Explanation

Fayol's principle of unity of command means a subordinate should receive instructions from one boss only, avoiding conflicting orders. Unity of direction is different: it requires one head and one plan for a group of activities with the same objective.

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