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CSEET · Business Laws and Management · Principles of Management and Modern Approaches

Which statement about Fayol's principle of 'scalar chain' and 'gang plank' is correct?

Scalar chain is the formal line of authority running from the top to the lowest level. Fayol's gang plank is a shortcut allowing direct contact between people at the same level in different departments for quick decisions, while keeping their superiors informed.

  1. AScalar chain is the line of authority from top to bottom, and a gang plank permits direct cross-level contact in emergencies with superiors' knowledgeCorrect
  2. BScalar chain forbids communication in any situation outside the line of authority, and a gang plank is a type of reward
  3. CScalar chain means equal pay for all levels, and a gang plank means stable tenure
  4. DScalar chain is division of work into specialised tasks, and a gang plank is the discipline code

Explanation

Scalar chain is the formal chain of superiors from the highest to the lowest rank. Fayol's gang plank allows employees at the same level in different departments to communicate directly for speed, with the knowledge of their superiors. Option B is wrong as scalar chain is flexible through the gang plank.

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