ACCA Applied Knowledge · Business and Technology · Stakeholders in business organisations
Which statement best describes stakeholder mapping as a tool for managing stakeholder relationships?
Stakeholder mapping classifies stakeholders, typically by power and interest, so management can prioritise and tailor engagement and communication. It does not promise equal satisfaction of demands, is not limited to shareholders, and publishing the map is not a legal requirement.
- AIt classifies stakeholders by factors such as power and interest so that communication and engagement can be prioritisedCorrect
- BIt guarantees that all stakeholder demands will be met equally
- CIt identifies only the shareholders entitled to dividends
- DIt is a legal requirement to publish the map in the annual report
Explanation
Stakeholder mapping groups stakeholders, commonly by power and interest, to decide how much attention and what type of engagement each needs. It does not mean all demands are satisfied equally, is not limited to shareholders, and is not a legal reporting requirement.
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