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ACCA Strategic Professional · Advanced Performance Management · Technology and information systems

Zenara Retail plc wants its regional managers to see daily sales, stock availability and customer complaints on a single screen, with colour-coded alerts when figures move outside agreed limits. Which type of information system tool is best described?

A management information dashboard with exception-based alerts fits the description. It brings together key indicators such as sales, stock and complaints on one screen and highlights results outside set limits, so managers can focus on deviations quickly rather than reviewing detailed transaction records or periodic reports.

  1. AA management information dashboard with exception-based alertsCorrect
  2. BA transaction processing system that records each sale
  3. CA static annual report prepared for shareholders
  4. DA zero-based budget template for each region

Explanation

A dashboard consolidates key indicators in one view and uses thresholds to flag exceptions, so managers act on deviations. A transaction processing system only captures data, an annual report is periodic and static, and a zero-based budget is a planning method, not a monitoring tool.

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