CSEET · June 2026 · Paper 1
CSEET Business Communication June 2026: paper analysis
Our own analysis of the official paper, as of 12 October 2026. The questions and answers belong to ICSI; read them on ICSI's website.
Chapter-wise marks
Where the marks were in this paper (out of 100; internal-choice alternatives not double counted).
| Chapter | Questions | Marks | Share |
|---|---|---|---|
| Communication | 9 | 44 | 33% |
| Essentials of Good English | 8 | 40 | 30% |
| Business Correspondence | 5 | 36 | 27% |
| Common Business Terminologies | 2 | 12 | 9% |
What each question tested
In our words, by question number. Open the official paper for the full question.
| Q | Marks | Tests | Chapter |
|---|---|---|---|
| 1(a) | 8 | Identifying communication barriers in a workplace scenario and suggesting remedies | Communication |
| 1(b) | 8 | Explaining eight business, legal, banking and industry body terms | Common Business Terminologies |
| 1(c) | 4 | Short language items: phrase meaning, sentence transformation and choosing the correct economic term | Essentials of Good English |
| 2(a) | 8 | Drafting a notice for an internal managers meeting on sales performance and action plan | Business Correspondence |
| 2(b) | 4 | Means of communication and their types | Communication |
| 2(c) | 4 | Simple, compound and complex sentences distinguished with examples | Essentials of Good English |
| 3(a) | 8 | Drafting minutes of a board meeting with routine and expansion agenda items | Business Correspondence |
| 3(b) | 4 | Importance and functions of public relations compared with advertising | Communication |
| 3(c) | 4 | Use of selected punctuation marks with symbols and examples | Essentials of Good English |
| 4(a) | 8 | Components and structure of a business report on a trial of a cost-saving device | Business Correspondence |
| 4(b) | 4 | Vocabulary MCQs: synonym, spelling, word choice and an abbreviation | Essentials of Good English |
| 4(c) | 4 | Telephone etiquette when handling customer calls | Communication |
| 5(a) | 8 | Reading comprehension on artificial intelligence answered through multiple-choice items | Essentials of Good English |
| 5(b) | 4 | Workplace etiquette in a multicultural environment | Communication |
| 5(c) | 4 | One-word terms for commerce, court postponement, sworn affirmation and payment evidence | Common Business Terminologies |
| 6(a) | 8 | True or false statements on communication basics with corrections where false | Communication |
| 6(b) | 4 | Rules for using the articles with examples | Essentials of Good English |
| 6(c) | 4 | Features of an email account | Communication |
| 7(a) | 8 | Essentials of a good business letter and a semi-blocked letter informing a client of delivery delay | Business Correspondence |
| 7(b) | 4 | Correcting errors of agreement, preposition and verb form in sentences | Essentials of Good English |
| 7(c) | 4 | Types of virtual meetings used by organisations | Communication |
| 8(a) | 8 | Mixed grammar drill: punctuation, correction, voice, word choice, idiom and sentence completion | Essentials of Good English |
| 8(b) | 4 | Communication as a two-way process: agreement with reasons | Communication |
| 8(c) | 4 | Distinction between a memorandum and an office order | Business Correspondence |
What stood out
- Communication is the largest chapter with 9 of 24 entries, closely followed by Essentials of Good English with 8.
- Drafting carries weight through notice, minutes, business report and business letter, each worth 8 marks, plus a memo versus office order distinction.
- English is tested through drills and MCQ-style items (comprehension, vocabulary, error correction) that are quick to score if grammar basics are sound.
- Business terminology appears twice: an 8-mark term explanation in compulsory Q1 and a 4-mark one-word set.
- Modern workplace topics recur: virtual meetings, email account features, public relations and multicultural etiquette.
Practise the chapters that carried the marks
Communication, Essentials of Good English, Business Correspondence: study guides and practice questions in the CSEET format.