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ACCA Applied Knowledge · Business and Technology · Corporate codes of ethics

A company has published a code of ethics on its website, but employees receive no further communication about it. Which action would be MOST effective in embedding the code into everyday behaviour?

Regular scenario-based training combined with senior managers visibly following the code is the most effective way to embed it. It builds understanding and shows the code is taken seriously, whereas one-off emails or reactive legal action leave behaviour largely unchanged.

  1. AProviding regular training with realistic scenarios and having senior managers visibly follow the codeCorrect
  2. BSending a single email asking staff to confirm they have read the code
  3. CRelying on the company's legal department to deal with breaches as they arise

Explanation

A code becomes embedded when staff understand it and see it practised. Training with realistic scenarios and leaders who model the behaviour achieves this. A one-off acknowledgement email is passive and does not build understanding. Reactive legal handling deals only with breaches and does not shape day-to-day conduct.

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