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CS Professional · Artificial Intelligence, Data Analytics and Cyber Security - Laws and Practice · Artificial Intelligence - Introduction and Basics

A company uses AI-based automation to process invoices, cutting processing time and errors, but fears job displacement among clerical staff. Which statement best reflects a balanced view of benefits and challenges?

A balanced view is that automation improves efficiency and accuracy while organisations manage displacement through reskilling and transition planning. Human oversight and governance remain necessary, displacement is only one of many AI risks, and efficiency gains can be measured through metrics like processing time and error rates.

  1. AAutomation improves efficiency and accuracy, while reskilling and workforce transition planning address displacement riskCorrect
  2. BAutomation removes all need for human oversight, so no governance is required
  3. CJob displacement is the only recognised risk of AI
  4. DEfficiency gains from AI are impossible to measure

Explanation

AI automation of repetitive tasks gives speed and accuracy gains, yet it can displace roles, so organisations plan reskilling and transition. Claiming oversight is unnecessary ignores error and accountability risks, and AI has many other risks such as bias and privacy. Efficiency gains can be measured, for example through processing time and error rates.

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