ACCA Applied Knowledge · Business and Technology · The impact of advances in technology
A company uses software robots to copy data from supplier invoices into its accounting system by following fixed rules. This is best described as:
This is robotic process automation. Software robots follow fixed rules to copy structured data between systems, imitating human keystrokes. It differs from artificial intelligence, which learns and adapts, and from cloud computing, which concerns delivering computing resources over the internet rather than automating a task.
- ARobotic process automationCorrect
- BArtificial intelligence that learns independently
- CCloud computing
Explanation
Robotic process automation (RPA) uses software robots to mimic human actions on structured, rule-based tasks such as data entry. The robots follow fixed rules rather than learning independently, so AI is wrong. Cloud computing concerns remote hosting of resources, not the task being automated.
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