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CS Professional · Drafting, Pleadings and Appearances · Appearance before other Regulatory and Quasi-judicial Authorities

A consumer forum is hearing an individual complaint by Rohan against a gadget company alleging an unfair trade practice. The Central Authority learns of the proceeding and wants to place its view on the alleged violation before the forum. Which power under the Consumer Protection Act, 2019 allows this?

The Central Authority may intervene in proceedings before the District, State or National Commission. Section 18(2)(c) expressly gives it this power in respect of any allegation of violation of consumer rights or unfair trade practices, so it can appear and put its position before the forum.

  1. AIntervening in proceedings before the District, State or National Commission regarding alleged violation of consumer rights or unfair trade practicesCorrect
  2. BEstablishing a Central Council to hear the matter
  3. CTransferring the complaint to the District Collector for decision
  4. DAppointing a Resolution Professional to represent consumers

Explanation

Section 18(2)(c) empowers the Central Authority to intervene in proceedings before the District, State or National Commission concerning alleged violations of consumer rights or unfair trade practices. It has no power to transfer the case to a Collector, and the Resolution Professional belongs to the Insolvency Code.

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