CS Professional · Banking and Insurance - Laws and Practice · Consumer Protection
A consumer mediation cell attached to the District Commission, Jaipur, maintains a list of empanelled mediators, a list of cases handled and a record of proceedings. It also wants to decide how often it should report. Under Section 74 of the Consumer Protection Act, 2019, which is correct?
The cell must submit a quarterly report to the Commission to which it is attached, here the District Commission, in the manner specified by regulations. It does not report annually or to the National Commission, and record-keeping does not remove the reporting duty.
- AIt must submit an annual report to the State Government
- BIt must submit a quarterly report to the District Commission to which it is attached, in the manner specified by regulationsCorrect
- CIt must submit a half-yearly report to the National Commission
- DIt need not report, since it only maintains records
Explanation
Section 74(5) requires every mediation cell to submit a quarterly report to the District Commission, State Commission or National Commission to which it is attached, in the manner specified by regulations. Annual or half-yearly reporting and reporting to the National Commission are not provided. Maintaining the lists in 74(4) is separate from reporting.
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