ACCA Applied Knowledge · Business and Technology · Technological factors
A logistics company is considering replacing a manual dispatch process with an automated routing system. Which of the following is the most likely drawback it should weigh against the expected benefits?
The most likely drawback is greater dependence on system availability, so a failure could halt dispatch operations. Automated routing normally improves responsiveness, data analysis and vehicle monitoring, so the other options describe benefits rather than risks. Contingency and backup planning would therefore be needed.
- AFewer opportunities to analyse delivery data
- BSlower response to changes in delivery demand
- CA reduced ability to monitor vehicle locations
- DHigher dependence on system availability, so a failure could halt operationsCorrect
Explanation
Automated systems typically speed responses, improve data analysis and tracking, but make the business reliant on the system, so outages or cyber incidents can stop operations. The other options describe benefits normally gained, not drawbacks, so they are wrong.
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