ACCA Applied Knowledge · Management Accounting · Presenting information
A manager must send a message to a supervisor in a different country, and the message must be recorded, can be referred to later, and need not receive an immediate response. Which medium is MOST appropriate?
Email is the most appropriate medium. It creates a written record that can be referred to later, crosses international boundaries easily, and does not demand an immediate reply. Telephone, video conferences and face-to-face meetings are real-time and leave no automatic permanent record.
- AEmailCorrect
- BFace-to-face meeting
- CTelephone call
- DVideo conference
Explanation
Email provides a written record, can be sent across countries at once, and does not require the recipient to respond immediately. A telephone call, video conference and face-to-face meeting are synchronous and leave no automatic written record.
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