ACCA Applied Knowledge · Business and Technology · Team formation, development and management
A production unit allows a team to plan its own work schedule, allocate tasks among members, and decide how to solve quality problems, with a manager acting only as a coach when asked. Which statement about this arrangement is most accurate?
It is a self-managed team: the organisation has formally delegated authority over scheduling, task allocation and problem solving to the members, with the manager only coaching. This delegation tends to increase ownership and motivation, which distinguishes it from a committee or an informal group.
- AIt is a self-managed team, which typically relies on delegated authority and can increase members' motivation and ownershipCorrect
- BIt is a formal committee, because decisions are taken collectively and recorded in minutes
- CIt is an informal group, because members choose how to organise themselves
Explanation
A team given authority to plan, allocate and solve problems itself is self-managed (autonomous). Such delegation tends to raise ownership and motivation. It is not an informal group because the organisation formally created it, and nothing describes a committee with a formal agenda.
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