ACCA Applied Knowledge · Business and Technology · Individual and group behaviour in business organisations
A project team at Kestrel Ltd has worked together for months. Members rarely challenge the team leader's proposals, ignore outside criticism and assume the team's decisions are morally right. Which concept best describes this behaviour?
The behaviour is groupthink. Members suppress dissent, defer to the leader, dismiss outside criticism and assume the group's decisions are morally right. This leads to poor decisions because alternatives are not properly examined, unlike social loafing, which concerns reduced individual effort.
- AGroupthinkCorrect
- BSocial loafing
- CGroup polarisation
- DRole ambiguity
Explanation
Groupthink (Janis) is shown by suppression of dissent, belief in the group's moral rightness and dismissal of outside criticism. Social loafing is reduced individual effort in groups, which is not described here.
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