ACCA Applied Knowledge · Business and Technology · Individual and group behaviour in business organisations
A project team at Karlov Co has strong ideas and energetic members, but deadlines are repeatedly missed because nobody checks details, chases small tasks or ensures work is finished to a high standard. Which Belbin role is most obviously missing?
The missing role is the Completer Finisher. This person polishes work, checks details, and makes sure deadlines are met and tasks are completed to standard. The team has ideas and energy but lacks someone to chase small items and finish them properly, which explains the missed deadlines.
- AShaper
- BCompleter FinisherCorrect
- CResource Investigator
- DCo-ordinator
Explanation
The Completer Finisher is concerned with detail, deadlines and ensuring work is error-free and finished. The symptoms described, unchecked details and unfinished tasks, point to this gap. A Shaper drives the team and a Resource Investigator finds outside contacts, while a Co-ordinator clarifies goals and delegates, none of which addresses finishing details.
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