CS Professional · Banking and Insurance - Laws and Practice · Consumer Protection
After a complaint by an association of depositors, the Central Consumer Protection Authority wants to participate in a pending case before a State Commission concerning alleged unfair trade practices by a finance company, without filing a fresh complaint. Which power under the Act allows this?
The Authority may intervene in proceedings pending before the District Commission, State Commission or National Commission where violation of consumer rights or unfair trade practices is alleged. This is an express power under its functions, so no fresh complaint is needed. Recall powers relate to unsafe goods and services.
- AIntervening in proceedings before the District Commission, State Commission or National CommissionCorrect
- BRecalling goods and withdrawing services
- CAppointing the President of the State Commission
- DNominating members to the State Council
Explanation
Section 18(2)(c) lets the Authority intervene in proceedings before the District, State or National Commission regarding alleged violations of consumer rights or unfair trade practices. Recall under Section 20 concerns dangerous or unsafe goods and services, and the other options are unrelated to its functions.
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