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CS Executive · Economic, Commercial and Intellectual Property Laws · Law relating to Consumer Protection

After a preliminary inquiry into a complaint against an e-commerce seller, the Central Authority is satisfied that a prima facie case of unfair trade practice exists. Whom does the Act say it shall cause the investigation to be made by?

The investigation shall be made by the Director-General or by the District Collector. The Central Authority first holds a preliminary inquiry, and only when satisfied that a prima facie case exists does it cause this investigation to be conducted by them.

  1. AThe Director-General or the District CollectorCorrect
  2. BThe Chief Commissioner personally or the State Commission
  3. CThe Central Council or the State Council
  4. DThe Registrar of Companies or the District Commission

Explanation

Under Section 19(1), once satisfied that a prima facie case exists after the preliminary inquiry, the Central Authority shall cause investigation to be made by the Director-General or by the District Collector. The Councils are advisory bodies and Commissions are adjudicating bodies, not investigators.

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