ACCA Strategic Professional · Advanced Performance Management · Performance improvement models and techniques
Alder Foods maps a production process with total elapsed time of 20 hours per batch. Analysis shows value-adding activity of 4 hours, necessary non-value-adding activity (such as mandatory safety checks) of 3 hours, and the rest being queuing, rework and waiting. Management plans to eliminate all waste but keep the necessary non-value-adding activity. What will the new elapsed time be, and what would the process cycle efficiency be on the original basis (value-adding time divided by total time)?
The new elapsed time will be 7 hours and original process cycle efficiency is 20%. Waste of 13 hours is removed, leaving 4 hours value-adding plus 3 hours necessary activity. Efficiency counts only value-adding time: 4 divided by 20 hours equals 20%.
- A7 hours new time; original efficiency 20%Correct
- B4 hours new time; original efficiency 35%
- C7 hours new time; original efficiency 35%
- D13 hours new time; original efficiency 20%
Explanation
Eliminating the waste (20 - 4 - 3 = 13 hours) leaves 4 + 3 = 7 hours. Original cycle efficiency is 4/20 = 20%. Option 4 wrongly removes only the necessary time, option 2 drops the necessary activity, and option 3 uses 7/20 = 35% as efficiency by counting necessary non-value-adding time as value-adding.
Did you get it right without looking?
One question tells you little. A timed set on Performance improvement models and techniques shows your real accuracy, how long you take and where you lose marks.
More Performance improvement models and techniques questions
- Pinnacle Bank's retail division has run a kaizen programme for three years, with staff suggesting small improvements to loan processing. Man…
- Harbour Logistics Ltd's order-to-delivery process passes through nine departments, each of which checks and approves the order before handin…
- Kestrel Ltd makes three products using a single machine that is the only bottleneck. Product X sells for $50 with material cost $20 and uses…
- Verano Ltd has adopted TQM. A divisional manager proposes the following: (1) appoint a quality inspector to check all output at the end of t…
- Marlow Telecom benchmarked its customer call centre against a leading competitor and found its cost per call was 20% higher. Management imme…
- Tavita Airlines benchmarks its on-time departure rate against five airlines and sets a target equal to the best performer's 92%. Tavita curr…