NISM Certifications · NISM-Series-V-A: Mutual Fund Distributors · Investor Services
An investor complains to a mutual fund about non-receipt of redemption proceeds and is not satisfied with the reply. Which online platform of SEBI can the investor use to escalate the grievance?
The investor can escalate the unresolved complaint on SEBI's SCORES platform, the online complaint redress system for SEBI-registered entities, including mutual funds. The other options are an NAV publication portal, a US filing system and a trading platform, not grievance channels.
- ASCORESCorrect
- BAMFI-NAV portal
- CEDGAR
- DNSE Nest
Explanation
SEBI Complaints Redress System (SCORES) is the platform where investors lodge complaints against SEBI-registered entities, including mutual funds, after first approaching the entity. The other options are not SEBI grievance platforms for this purpose.
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