NISM Certifications · NISM-Series-V-A: Mutual Fund Distributors · Investor Services
An investor has a complaint against a mutual fund that was not resolved by the AMC satisfactorily. Which platform has SEBI set up for online lodging and tracking of such investor complaints?
SCORES, the SEBI Complaints Redress System, is the online platform for lodging and tracking complaints against SEBI-regulated entities such as mutual funds. NACH is a payment mandate system, EPFO deals with provident funds and GSTN handles GST, so none of them is a grievance platform for mutual funds.
- ASCORESCorrect
- BNACH
- CEPFO portal
- DGSTN
Explanation
SCORES (SEBI Complaints Redress System) is the web-based platform for lodging and tracking complaints against SEBI-regulated entities, including mutual funds. NACH handles mandate-based payments, EPFO relates to provident funds and GSTN to GST.
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