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ACCA Strategic Professional · Strategic Business Leader · Leadership and organisational culture

Brightwell Services has a hierarchical structure with clearly defined job descriptions, detailed procedures and strong emphasis on rules and stability. Employees value predictability and expect to progress by following the formal ladder. Which change implication is most likely under Handy's culture types?

Resistance to change outside procedures. This is a role culture, which values rules, defined roles and stability, so it adapts slowly and change is best introduced through formal channels with clear rules. Experimental teams, dominant leaders and individual specialists fit other culture types.

  1. AResistance to change that does not fit procedures, so change should be introduced through formal channels with clear rulesCorrect
  2. BRapid acceptance of experimental project teams without any formal approval
  3. CDependence on the vision of a single dominant leader to drive all change
  4. DStrong support for individuals pursuing their own specialist interests ahead of the organisation

Explanation

Handy's role culture, with its emphasis on rules, procedures and defined roles, is stable and efficient in predictable conditions but slow to adapt. Change is best managed through formal procedures and clear role definitions. The other options describe task, power and person cultures respectively.

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