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CS Professional · Artificial Intelligence, Data Analytics and Cyber Security - Laws and Practice · Enterprise Resource Management

During ERP implementation at Kaveri Pharma Ltd., the team documents how order-to-cash currently works, identifies where the ERP's standard processes differ, and lists the changes needed in either the software or the business process. Which activity is this?

The activity is gap analysis. The team compares the current as-is processes with the ERP's standard functionality and lists the differences that need customisation or business process change. Testing, go-live support and archiving occur at later stages and do not involve this comparison.

  1. AGap analysisCorrect
  2. BGo-live support
  3. CUser acceptance testing
  4. DData archiving

Explanation

Gap analysis compares the existing business processes with what the ERP offers as standard and records the gaps to be handled by customisation or process change. UAT and go-live happen later, and archiving is not a design-stage activity.

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