CS Professional · Artificial Intelligence, Data Analytics and Cyber Security - Laws and Practice · Enterprise Resource Management
Which activity is typically carried out in the post-implementation (maintenance) phase of the ERP life cycle?
Post-implementation work consists of monitoring system performance, correcting bugs, applying patches and updates, and supporting users. Activities such as preparing the business case, defining scope and selecting the vendor are carried out earlier, before the ERP is implemented and goes live.
- ASelecting the ERP vendor through a tender
- BDefining the project scope and team
- CMonitoring performance, fixing bugs, applying patches and giving user supportCorrect
- DPreparing the business case for acquiring ERP
Explanation
After go-live the organisation maintains the system by monitoring performance, fixing issues, applying updates and supporting users. Vendor selection, scoping and business case belong to the pre-implementation stage.
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