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ACCA Strategic Professional · Strategic Business Leader · Stakeholder analysis and organisational social responsibility

Halden Retail's board uses the Mitchell, Agle and Wood stakeholder salience model. A group of former employees who were unfairly dismissed have a legitimate claim and are urgently pressing their case, but have no ability to influence the board or obtain resources. How is this group classified?

The group is a dependent stakeholder. In the Mitchell, Agle and Wood model, a group with legitimacy and urgency but no power depends on others to advance its claim. Dominant, dangerous and definitive classes each combine different attributes that this group does not hold.

  1. ADominant stakeholder
  2. BDependent stakeholderCorrect
  3. CDangerous stakeholder
  4. DDefinitive stakeholder

Explanation

The group has legitimacy and urgency but lacks power, which defines a dependent stakeholder in the salience model. Dominant stakeholders have power and legitimacy but not urgency. Dangerous ones have power and urgency but no legitimacy. Definitive stakeholders have all three attributes.

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