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ACCA Applied Knowledge · Business and Technology · The formal and informal business organisation

Handy's four cultural types include the 'role culture'. Which description fits a role culture?

A role culture is one where work is governed by rules, procedures and clearly defined job descriptions, typical of a bureaucracy. Power culture centres on one figure, task culture on expert teams solving problems, and person culture on individuals.

  1. APower is concentrated in a central figure and decisions follow that person's wishes
  2. BWork is organised by rules, procedures and clearly defined job descriptions, as in a bureaucracyCorrect
  3. CTeams of experts are formed to solve specific problems, with influence based on expertise
  4. DIndividuals are seen as more important than the organisation and the organisation exists to serve them

Explanation

Role culture, linked to Handy's Greek temple, relies on formal rules, procedures and defined roles. The first option describes power culture, the third task culture and the fourth person culture.

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