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ACCA Strategic Professional · Strategic Business Leader · Cloud, mobile and smart technology

Harbor Legal LLP, a mid-sized law firm, wants to stop running its own email, document management and practice-billing software. It wants staff to access ready-made applications through a web browser, paying a monthly fee per user, with the provider handling all updates, servers and operating systems. Which cloud service model best fits this requirement?

Software as a Service fits best, because the firm wants ready-made applications accessed through a browser on a per-user subscription, with the provider managing servers, operating systems and updates. IaaS would leave the firm managing software and systems itself, which it wants to avoid.

  1. AInfrastructure as a Service (IaaS)
  2. BPlatform as a Service (PaaS)
  3. CSoftware as a Service (SaaS)Correct
  4. DPrivate cloud hosted on the firm's own servers

Explanation

SaaS delivers complete applications over the internet on a subscription basis, with the provider managing the application, platform and infrastructure. IaaS would leave the firm to install and maintain operating systems and applications, so it does not meet the requirement to avoid that work.

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