ACCA Strategic Professional · Strategic Business Leader · Machine learning, AI and robotics
Harrow Textiles receives about 6,000 supplier invoices a month. Each is in a fixed format and is matched to a purchase order using clear rules. Management wants to cut processing time and keyword-entry errors, and has no wish to change how decisions are made. Which technology is best suited to this need?
Robotic process automation is best because the invoice work is high-volume, structured and rule-based. Software robots can replicate the keystrokes and matching rules quickly and accurately, reducing errors and processing time, without needing the learning or judgement capabilities of more advanced AI.
- ARobotic process automation following predefined rulesCorrect
- BA deep learning system that generates new supplier strategies
- CA blockchain ledger shared with competitors
- DA generative AI model to negotiate supplier contracts
Explanation
The task is high-volume, structured and rule-based, which is the typical fit for robotic process automation. It mimics user keystrokes and applies fixed rules without needing learning. The other options add complexity or address needs not described, such as strategy generation or negotiation.
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