CSEET · Business Laws and Management · Principles of Management and Modern Approaches
In a manufacturing firm, the production manager and the marketing manager both give separate instructions to the same packing supervisor, Ramesh, about priority of orders, and he is confused. Which Fayol principle is violated most directly?
Unity of command is violated. The packing supervisor takes instructions from two different superiors, which causes confusion and divided accountability. Fayol said an employee should receive orders from one superior only, whereas unity of direction deals with one plan and one head for related activities.
- AUnity of direction
- BUnity of commandCorrect
- CScalar chain
- DCentralisation
Explanation
Ramesh receives orders from two superiors, which breaches unity of command. Unity of direction concerns one plan and one head for a group of activities with the same objective, not a single employee receiving dual orders.
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