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CMA Foundation · Fundamentals of Business Economics and Management · Planning, Organizing, Staffing and Leading

In a manufacturing firm, the production manager receives instructions on the same task from both the works director and the finance director. This situation violates which principle of organizing?

This violates the principle of unity of command, which says an employee should receive orders from only one superior. When two directors instruct the production manager on the same task, it causes confusion, conflicting priorities and weak accountability for the result.

  1. AScalar chain
  2. BUnity of commandCorrect
  3. CSpan of control
  4. DDivision of work

Explanation

Unity of command means a subordinate should receive orders from only one superior. Two directors issuing orders for the same task breaks this. Scalar chain concerns the line of authority from top to bottom, not dual orders, and span of control concerns the number of subordinates.

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