CMA Foundation · Fundamentals of Business Economics and Management · Planning, Organizing, Staffing and Leading
Meera, a regional manager at a Chennai retail chain, assigns her store managers the task of finalising local vendor orders. After delegating, which statement is correct about her position?
Meera remains accountable to her superior for the outcome. Delegation lets her pass on authority and the task of performing, but ultimate accountability cannot be shifted downward. She stays answerable for results, even though the store managers now carry responsibility for doing the work.
- AShe stays accountable to her superior for the outcome even though she delegated the taskCorrect
- BHer accountability passes fully to the store managers
- CShe loses both authority and accountability over the orders
- DAccountability is created only when the subordinates accept it in writing
Explanation
Authority and the job of performing can be delegated, but ultimate accountability to the superior cannot be passed on. Meera remains answerable for results. The option claiming full transfer is wrong because delegation does not remove the delegator's answerability.
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