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CSEET · Business Communication · Common Business Terminologies

In office terminology, a 'memorandum' (memo) is best described as:

A memo is a brief internal communication used within an organisation to convey instructions, reminders or information among staff. It differs from a business letter, which is normally addressed to people outside the firm such as customers or suppliers.

  1. AA brief internal communication used within an organisationCorrect
  2. BA formal letter sent to customers outside the firm
  3. CA legal agreement between two companies
  4. DA statement of bank transactions

Explanation

A memo is a short, usually informal written message circulated within an organisation to give instructions, reminders or information. Letters to external parties are business letters, so the second option is wrong. The remaining options describe a contract and a bank statement.

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