CMA Intermediate · Operations Management and Strategic Management · Introduction to Operations Management
In operations management, the transformation process converts inputs into outputs. Which of the following correctly pairs an input type with its example for a hospital run by a private chain in Chennai?
In a hospital, patients are the transformed resource because their condition is changed by the process, while doctors and equipment are the transforming resources that carry out the change. Reversing these roles misunderstands the transformation model of operations management.
- ATransformed resource: patients; transforming resource: doctors and equipmentCorrect
- BTransformed resource: doctors; transforming resource: patients
- CTransformed resource: medical equipment; transforming resource: patients
- DTransformed resource: nurses; transforming resource: medicines
Explanation
Transformed resources are the items that undergo change, such as patients whose health condition is altered. Transforming resources such as doctors, nurses and equipment act on them. The option reversing the roles treats patients as the agents of change, which is wrong.
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