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CMA Intermediate · Operations Management and Strategic Management · Strategic Analysis and Strategic Planning

In Porter's value chain, which of the following is classified as a support activity rather than a primary activity?

Procurement is a support activity. Porter's primary activities are inbound logistics, operations, outbound logistics, marketing and sales, and service, while support activities are procurement, technology development, human resource management and firm infrastructure, which assist all primary activities.

  1. AInbound logistics
  2. BMarketing and sales
  3. CProcurementCorrect
  4. DService after sale

Explanation

Primary activities are inbound logistics, operations, outbound logistics, marketing and sales, and service. Support activities are procurement, technology development, human resource management and firm infrastructure. Hence procurement is the support activity.

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