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CSEET · Business Laws and Management · Introduction to Management

In the rational decision-making process, which step immediately follows 'developing alternative courses of action'?

After developing alternative courses of action, the next step is evaluating the alternatives. Managers compare their merits, costs and risks before selecting the best one. Implementation and follow-up come later, and problem identification is an earlier step in the process.

  1. AIdentifying the problem
  2. BEvaluating the alternativesCorrect
  3. CImplementing the decision
  4. DFollow-up and feedback

Explanation

The usual sequence is identify the problem, gather information, develop alternatives, evaluate alternatives, select the best, implement and follow up. After alternatives are developed they must be evaluated before one is chosen, so evaluation comes next.

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