IAI Actuarial Core Principles · Business Management · Communicating strategy; culture and structure in decision making; strategy case studies
Kaveri Assurance has a strong, informal culture in which senior actuaries make important pricing decisions through personal networks, rarely documenting them. A new Chief Actuary wants more transparency and consistency. Which approach best fits that aim while retaining accountability?
A documented governance process with defined roles, delegated limits and recorded rationale best delivers transparency and consistency while keeping accountability. Verbal updates, independent unreviewed decisions, sales-led pricing or an outright ban would not provide a reliable, accountable and workable decision framework.
- ARetain informal decision making but ask seniors to share verbal updates
- BMove pricing decisions to a documented governance process with defined roles, delegated limits and recorded rationaleCorrect
- CTransfer all pricing decisions to the sales team
- DLet each actuary decide independently without review
- Ban pricing decisions above a fixed premium size
Explanation
Documented governance with defined roles, limits and recorded reasons creates transparency, consistency and an audit trail. Verbal updates leave no record, independent decisions reduce consistency, sales control creates conflicts of interest, and banning large decisions is unworkable.
Did you get it right without looking?
One question tells you little. A timed set on Communicating strategy; culture and structure in decision making; strategy case studies shows your real accuracy, how long you take and where you lose marks.
More Communicating strategy; culture and structure in decision making; strategy case studies questions
- A large Indian general insurer's board approves a strategy to move from agent-led sales to digital direct sales. Senior management announces…
- A case study describes an Indian health insurer that wins market share by offering lower premiums than rivals, while its claims costs and ad…
- Bharat General Insurance is organised into separate motor, health and property divisions, each with its own underwriting, claims and marketi…
- Suraksha Life, an Indian insurer, has a tall hierarchy with eight management layers and a narrow span of control. The CEO notices that produ…
- Bharat General Insurance plans to launch a digital-first motor product. The CEO finds that the claims division, with a strong hierarchical a…
- After a merger of two Indian insurers, one with an entrepreneurial, sales-driven culture and the other with a cautious, compliance-driven cu…