ACCA Applied Knowledge · Business and Technology · Consequences of ineffectiveness at work
Maria, a team leader, notices that one employee's frequent errors are being corrected quietly by colleagues rather than being reported. What is the main risk of this for the team?
The performance problem remains hidden and unaddressed, while colleagues take on extra work and stress. Because errors are quietly corrected rather than reported, the manager cannot arrange training or take action, so the issue persists and burdens the team.
- AThe employee's performance problems stay hidden, so they are not addressed and colleagues' workload and stress increaseCorrect
- BThe employee will receive too much training
- CThe team's tasks will be completed more quickly overall
Explanation
Covering for errors masks the underlying problem, so no training or corrective action is given, while colleagues absorb extra work and stress. The other options are not plausible outcomes of hidden, uncorrected errors.
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