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ACCA Applied Knowledge · Business and Technology · Consequences of ineffectiveness at work

Mei Lin is an auditor who constantly works late to make up for poor time management. She now suffers from exhaustion, makes more mistakes and dreads going to work. Which of the following best describes the consequence she is experiencing?

Mei Lin is experiencing occupational stress and burnout, which further reduces her effectiveness. Long hours caused by poor time management lead to exhaustion and more mistakes, creating a vicious cycle. Job enrichment and delegation are management techniques, and her situation shows worse, not better, work-life balance.

  1. AJob enrichment
  2. BOccupational stress and burnout, which further reduces her effectivenessCorrect
  3. CDelegation of authority
  4. DImproved work-life balance

Explanation

Exhaustion, rising errors and dread of work are symptoms of stress and burnout. These feed back into poorer performance, creating a cycle. Job enrichment and delegation are management techniques, and long hours worsen rather than improve work-life balance.

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