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CMA Foundation · Fundamentals of Business Economics and Management · Introduction to Management

Max Weber's bureaucratic model of organisation is characterised by which of the following?

Weber's bureaucratic model features a clear hierarchy of authority, written rules and procedures, specialised division of labour, impersonal relationships and merit-based selection. Personal charm, unwritten rules and trial-and-error decisions are contrary to his rational-legal ideal of organisation.

  1. AAuthority based on personal charm, with flexible and unwritten rules
  2. BA clear hierarchy, written rules and procedures, and impersonal relationshipsCorrect
  3. CInformal groups deciding task allocation by mutual consent
  4. DDecision-making through trial and error without defined roles

Explanation

Weber's ideal bureaucracy features hierarchy of authority, formal written rules, division of labour, impersonality and merit-based selection. Reliance on personal charm and unwritten rules is the opposite of this legal-rational model.

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