ACCA Applied Knowledge · Business and Technology · Leadership, management and supervision
Mintzberg grouped managerial roles into three categories. Which of the following correctly lists them?
Mintzberg's ten managerial roles fall into interpersonal, informational and decisional categories. Strategic, tactical and operational describe management levels, while planning, organising and controlling describe classical management functions, so neither of those lists represents Mintzberg's grouping of roles.
- AInterpersonal, informational and decisionalCorrect
- BStrategic, tactical and operational
- CPlanning, organising and controlling
Explanation
Mintzberg identified ten roles grouped into interpersonal (figurehead, leader, liaison), informational (monitor, disseminator, spokesperson) and decisional (entrepreneur, disturbance handler, resource allocator, negotiator). The strategic/tactical/operational split relates to levels of management, and planning/organising/controlling reflects the classical functions approach.
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