ACCA Applied Knowledge · Business and Technology · Leadership, management and supervision
A manager's right to give orders and expect compliance because of the position held in the organisation chart is best described as which of the following?
This is authority, the formal right attached to a position in the hierarchy to give instructions and expect them to be followed. Referent power rests on personal admiration, persuasion lacks any formal right, and informal leadership arises outside the organisation chart.
- AAuthorityCorrect
- BReferent power
- CInfluence through persuasion
- DInformal leadership
Explanation
Authority is the formal right, attached to a position, to direct others and expect compliance. Referent power depends on personal admiration, persuasion has no formal right behind it, and informal leadership arises outside the hierarchy.
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